Empower Your Startup with Seamless Call Handling

Focus on growing your startup while PATLive handles your calls and web chats professionally.

Take the Hassle Out of Customer Communication


Running a startup means juggling a hundred priorities at once. PATLive helps you stay focused on building your business by managing your calls and web chats 24/7. Our services ensure your customers receive professional and timely assistance while you tackle your company’s next big step.

PATLive's front desk receptionists can transfer calls when you're available or take a message when you're not.

Never Miss an Opportunity to Grow


With PATLive, you’ll never lose out on potential leads or customers because of a missed call or chat. Our award winning 24/7 service ensures that someone is always available to represent your business, even during off-hours, weekends, or holidays.

A Professional Image for Your Startup


First impressions matter, especially for startups. PATLive’s highly trained virtual receptionists give your business the professional appearance and reliable customer service it needs to build trust and credibility.

Scalable Solutions for Growing Startups


As your startup grows, PATLive grows with you. Whether you’re handling a spike in call volume or expanding your customer base, our services scale effortlessly to meet your needs.

Tailored to Fit Your Startup’s Needs


Every startup is unique, and PATLive’s services are designed with flexibility in mind. Customize your call handling scripts, set your availability, and choose how leads or call summaries are delivered—all through our free web and mobile apps.

PATLive integrates with Jobber in three different ways

Why Startups Choose PATLive


Cost-Effective Support: Get all the benefits of a professional receptionist without the overhead costs.

Lead Collection & Appointment Scheduling: Capture valuable leads and manage appointments seamlessly.

Custom Call Handling: Scripts tailored to your business ensure every call reflects your brand.

Easy Integration: Deliver leads to your CRM or download them in your preferred format.


Ready to get started?

Stay focused on growing your startup. Try PATLive free for 14 days and see how we can support your business!

Explore all the ways our answering services can help your business


Our 24/7 U.S.-based answering services go way beyond just answering the call to save you time, delight your callers, and book more business.

24/7/365

Ensure every customer inquiry is answered, no matter the time.


Personal

Custom call scripts make every customer feel valued.


Flexible

Scale our services as your startup grows, without limits.

Frequently asked questions


When you sign up for service, we’ll provide a local or toll-free phone number. You can either advertise this number directly, or you can forward your calls to it from your current number. Forward calls all the time, or only at certain times.

Yes, with our FindMe feature, we can try to reach you at up to four different numbers before calls rollover to your PATLive receptionists.

One of our live receptionists will always answer your calls first, but when your status is set to Available, we’ll attempt to transfer callers to you when directed to do so in your call handling instructions and/or when callers request to speak with you.

Yes, in addition to Available, there are six Unavailable statuses (At Lunch, Away from Desk, In a Meeting, Do Not Disturb, Gone Home and Out of Office) that you can use. Just let us know what you’d like us to do when you’re in each status, and we’ll ensure receptionists handle your calls accordingly.

Yes, on Starter plan and up, you can add custom fields to your message template to ensure you get the exact information you need from callers.

Yes, we can input messages into into any web-based software you’d like us to use

Correct, 100% of your calls will be answered by one of our live receptionists, and we will never send your callers to voicemail unless you direct us to.

However, sometimes customers want their callers to be able to leave a voicemail instead of relaying a message, so we offer both options