Full-service scheduling for your business

Our receptionists can handle all your scheduling needs, including booking new
appointments, rescheduling appointments and processing cancellations.

Try free for 14 days

We handle new appointments, rescheduling and cancellations 24/7 so you’ll never miss a 📅 ✅

Whether you need help with overflow calls, after-hours scheduling or 24/7 scheduling support, our team is ready to help you maximize your bookings with support for new appointments, rescheduling and cancellations.

Customer speaking on mobile phone to their virtual receptionist.
3rd Party apps that integrate with our answering service.
3rd party apps that integrate with our answering service.

Our receptionists work in your existing scheduling software

With our library of popular calendar integrations, we can work directly in your company’s existing calendaring and scheduling system, handling most, if not all, of the same scheduling functions your in-office team does.

And you can feel confident knowing we’ll adhere closely to your policies and procedures

You work hard to drive calls to your business, and our receptionists understand the value of these calls and the importance of accurate scheduling.

We’ll closely adhere to the policies and procedures you make note of to ensure that every transaction we process results in a positive experience for you and your clients.

Ready to get started?

Try free for 14 days
Trustpilot

Explore all the ways our answering services can help your business

Our 24/7 call answering services go way beyond just answering the call to save you time, delight your callers, and book more business.

live answering service

Live Call Answering

Just like having an in-office receptionist, only remotely.

Screening & Transfers

Flexible call answering, screening and transfers.

Message Taking

Get detailed messages when you’re unavailable.

Lead Collection

Capture the information you need from your calls.

Sales Calls

We’ll help answer product questions and process orders.

Scheduling

We can handle appointments, rescheduling & cancellations.

Event Registrations

FAQs and attendee registrations for events.

Integrations

Do even more with our suite of popular integrations.

Emergency Dispatch calls icon

Emergency Dispatch

24/7 Professional and empathetic service to your emergency service callers.

Live receptionist services for web chats

Web Chats

We can accept web chats from your customers right from your website.

Mobile App

Change your in-office status and get the details of every call with our mobile app.

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New Client Intake

Personalized and efficient information capture for new client calls.

24/7/365

Our receptionists are always available – even on holidays.

Friendly

We aim to impress on every call with friendly, personal service.

Helpful

We satisfy callers’ needs on the call, so a callback isn’t required.

Frequently asked questions

When you sign up for service, we’ll provide a local or toll-free phone number. You can either advertise this number directly, or you can forward your calls to it from your current number. Forward calls all the time, or only at certain times.

Yes, with our FindMe feature, we can try to reach you at up to four different numbers before calls rollover to your PATLive receptionists.

We’re proud to support all of the major calendar and scheduling tools, including AppointmentPlus, Calendly, Google Calendar, MindBody, Schedulicity and SetMore. However, if you don’t use one of these platforms, we may still be able to help with your scheduling. Typically, we can work with any software suite that’s web-based, so long as it doesn’t require specialized training.

That’s entirely up to you. We can send a push notification in our apps any time there is a scheduling update, or you can rely on the notifications that are built into your calendaring software.

We’ll always go by the availability on the calendar you’ve provided us, so all you have to do is block the time off with a self-explanatory label like “Out Sick” or “Out on Vacation” and our receptionists will automatically schedule around these blocks.