24/7 HVAC Answering Service

HVAC Pros Achieve More with Our Virtual Receptionists

Streamline your HVAC business with PATLive. Our 24/7 answering services and US-based team seamlessly handle service scheduling, lead capture, emergency calls, and transfers. Trust in our clear, reliable support to keep your customers satisfied.

Boost Your Customer Service

Keep your HVAC service unstoppable with our after-hours answering service. With PATLive’s instant support, capture every opportunity or emergency call—day or night. Watch as your customer loyalty soars with our dependable service.

Friendly and professional virtual receptionists ready to help your HVAC business grow.

PATLive virtual receptionist handling a customized script for an HVAC company

Save Money and Maximize Revenue

Slash your business expenses with a virtual answering service. Forget about hefty receptionist salaries, training fees, and pricey phone setups. With PATLive, you only pay for what you need, keeping your HVAC business lean and responsive.

Enhance and Augment Your Current Team

Already have office staff? Great—they will LOVE PATLive’s help. Let us answer your incoming calls so that your existing team is freed up to work on more complex or growth-oriented projects without interruptions. With your calls answered and your appointments booked, your team can better manage activities that will help you grow, such as marketing, accounting, or efficiency improvements.

PATLive virtual receptionist smiling while on an HVAC call

PATLive's HVAC answering service features customized call handling

Enjoy Freedom from the Phone

Enjoy more time for work that matters and life’s essential moments. With our 24/7 live answering service, you are free from the phone. We handle every call or web chat while growing customer loyalty with reliable support.

Enhance Efficiency with Seamless Integrations

PATLive integrates with your favorite tools, like Jobber and Calendly, to simplify your calls and operations. Get instant lead connections and smooth integration with your business software, enhancing efficiency with our call-answering service.

PATLive service integrations including Jotform and Formstack

Explore All We Can Do

Live Call Answering

Just like having an in-office receptionist, only remotely.

Screening & Transfers

Flexible call answering, screening and transfers.

Message Taking

Get detailed messages when you’re unavailable.

Lead Collection

Capture the information you need from your calls.

Sales Calls

We’ll help answer product questions and process orders.

Scheduling

We can handle appointments, rescheduling & cancellations.

Event Registrations

FAQs and attendee registrations for events.

Integrations

Do even more with our suite of popular integrations.

Emergency Dispatch

24/7 Professional and empathetic service to your emergency service callers.

Web Chats

We can accept web chats from your customers right from your website.

Mobile App

Change your in-office status and get the details of every call with our mobile app.

New Client Intake

Personalized and efficient information capture for new client calls.

HVAC Pros Love Us

PATLive’s call answering service has empowered HVAC businesses for over three decades. Our live virtual receptionists bring the personal touch your callers crave – honest, helpful service around the clock.

Key Features

Enhance your HVAC business with PATLive’s professional, friendly, and efficient virtual receptionist services. Sign up now and experience the benefits of our live answering service tailored to your HVAC business needs.

HVAC Answering Service: Tailored for the HVAC industry, ensuring no missed calls.
After-Hours Calls: Capture after-hours and emergency calls to maintain service continuity.
Pricing: Cost-effective solutions starting at just $205/month, tailored to your business needs.
Call Volume: Handle high call volumes with ease and reduce missed opportunities.
Real-Time Call Handling: Get real-time updates on customer calls and follow-ups.
Customer Satisfaction: Boost customer satisfaction with reliable and friendly service.

Voicemail: Ensure all calls are answered or directed to voicemail for message delivery.
Customer Support: Enhance customer experience with our expert call handling and support.
Bilingual Service: Offer bilingual support to cater to a broader customer base, including Spanish-speaking callers.
Integrations: Seamless integrations with your HVAC business tools for efficient operations.
On-Call Technicians: Manage your on-call schedule and service requests effectively.

Experience: Leverage our years of experience in the HVAC industry for superior service.
Emergency Calls: 24/7 emergency call handling to ensure immediate response.
Cost-Effective Solutions: Reduce operational costs with our affordable phone answering service.
Inbound Calls: Manage all incoming calls with our comprehensive services.
New Business Leads: Capture new customer leads and grow your HVAC company.

Try us for free

Try PATLive for 14 days, risk-free. Like our subscribers, you’ll get full access to all features without strings attached. Benefit from personalized onboarding support for a smooth start and ongoing seamless service. Focus on your HVAC business, and let us handle the calls. Start your trial today!

84% of potential customers did NOT have a company in mind when searching online for an HVAC Repair company.

Of those, 84% will call the HVAC company – preferring a live agent to an online form.

73% of home service customers who call after an online search will book an appointment, spending an average of $908 when they convert on a post-online search.

FAQ

Yes, our virtual receptionists are available 24/7, including holidays, to ensure your business never misses a call.

We can handle various inbound call types, from scheduling appointments to screening clients, emergency dispatch, call screening, and more.

Absolutely. We train our receptionists to handle emergency calls professionally and empathetically, ensuring that they address urgent matters promptly.

Our software identifies calls for your business based on the number dialed. When it routes to a receptionist, they receive a screen pop on their computer with all your business call handling instructions, including greetings, forms, website links, or third-party tools.

Each of our receptionists undergoes more than 80 hours of initial training, followed by consistent monitoring, coaching, and continued education to maintain high service standards.

PATLive integrates with various business tools, such as Jobber and Calendly, to streamline operations and enhance efficiency.

You will receive instant notifications via email or our mobile app whenever you have new messages, leads, orders, or voicemails.

You will meet with an onboarder to discuss your expected call volume and advertising plans. During the free trial, we monitor your call volume and can recommend the best-fit package at the end of the trial if you decide to become a paying customer.

Start 14-Day Trial Contact PATLive