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Phone etiquette is crucial in a legal firm, often forming the first impression clients have of the business. This early interaction can significantly influence a client’s view of the firm’s professionalism and trustworthiness. In the following guide, we will explore phone etiquette in further detail and suggest ways for your firm to improve it. What…
Running a law firm in Florida presents numerous challenges. As a legal professional, your days are often packed with various responsibilities, including responding to client inquiries, preparing for court cases, and managing administrative tasks. Amidst this whirlwind of activity, your phone might ring incessantly during working hours and even after hours. However, each missed call…
For small law firm owners and solo attorneys, taking a break can be a significant challenge. Often, the thought of being away from the office raises concerns about who will handle ongoing cases and client communications while you are off enjoying some well-deserved time away. Even when you carve out a vacation moment, it can…
Small and medium-sized law firms often face various challenges stemming from limited resources and a heavy workload. The intense nature of their duties can result in considerable stress and burnout among attorneys and support staff. This issue is intensified by the necessity of handling daily tasks while delivering quality service to clients. Fortunately, cost-effective solutions…
A good intake system can help you manage costs while correctly capturing client contact information, improving overall client relationships, and managing client cases. Legal intake software automates workflows, reduces manual data entry, and improves the client experience from day one.
Time is money for lawyers
In order to increase productivity, lawyers hire answering services to focus more of their energy on billable items. The problem: not all answering services are created equal.
What happens when you realize your answering service is more of a hindrance than a help?
If you still manage client intake or still answer calls from clients after hours, you need a new answering service. Read on to reveal three unmistakable signs you’ve chosen the wrong answering service for your practice.
If you’re a law firm looking for some easy ways to acquire a few new clients, you’re in luck.
We’ve put together this brief article to show you three super-simple, but often overlooked, ways for making sure your website is bringing you as many new clients as possible.
Without the right tools at your disposal, your law firm is likely wasting money and billable hours on tasks that have been streamlined by cloud-based applications.
Otherwise grueling tasks like email, phone calls, paperwork, and bottle-necked communication are a breeze with the right technology.
Let’s face the facts: running a law firm keeps you incredibly busy. In reality, the greatest issue for most law firms is lack of time – there simply isn’t enough time to focus on service that dazzles.
You do it all – client intake, client support, marketing, even administrative duties. Keeping the firm running smoothly, it seems like there’s little time to focus on anything else. Yet, it’s important to treat clients like they’re valuable to your firm or you run the risk of losing them to your competition.
Answering services have been around for many, many years. Perhaps you’ve even used one in the past for message taking or call forwarding.
It’s essential that answering services keep up with the rapid pace of the business world, evolving as it does. The tasks agents manage now might shock you.