Celebrating Women Entrepreneurs: The Trailblazers of Small Business Success
March is Women’s History Month, a time to recognize and celebrate the contributions of women across all industries. In the world of small business, women entrepreneurs are making an incredible impact, driving innovation, and strengthening local economies. According to the National Association of Women Business Owners (NAWBO), women own 42% of all businesses in the U.S., generating nearly $1.9 trillion in revenue each year.
At PATLive, we’re proud to support women-owned businesses with our 24/7 live virtual receptionist services that help them focus on growing their companies. From law firms to contractors, retail businesses to property management companies, women entrepreneurs are redefining success across multiple industries.
A Woman-Owned Business Supporting Women Entrepreneurs
As a woman-led business, PATLive is dedicated to helping other entrepreneurs succeed and achieve their dreams. We understand firsthand the challenges and triumphs that come with running a business, and we are committed to providing services that make a real difference. We’re not just here to help women succeed in their businesses—we’re here to make sure they have the support they need to lead with confidence. Our 24/7 virtual receptionist solutions ensure that business owners never miss an important call, giving them the freedom to focus on growing their companies while maintaining a personal touch with their customers.
Leadership That Inspires
PATLive is led by Jackie Gonzalez, our first female CEO. With a deep understanding of customer service and business operations, Jackie is committed to empowering entrepreneurs by providing seamless communication solutions. Her leadership reflects our company’s dedication to innovation, customer experience, and supporting businesses of all sizes. Under her guidance, PATLive continues to enhance its services to help small business owners thrive in an increasingly competitive marketplace. Read more about Jackie Gonzalez’s leadership on our press page.
Women Entrepreneurs Leading the Way
Women business owners face unique challenges, from securing funding to balancing family and professional responsibilities. However, many are finding success through resilience, creativity, and leveraging the right tools to streamline their operations. Here are a few inspiring ways women are changing the game and quotes from inspiring women entrepreneurs:
1. Prioritizing Customer Experience
A strong customer experience is key to business success. Studies show that 90% of Americans use customer service as a factor in deciding whether to do business with a company.
Women entrepreneurs excel at building relationships, creating trust, and providing top-tier service. They actively nurture customer loyalty by prioritizing clear communication, personalized experiences, and responsive service. Many women-owned businesses also leverage customer feedback to continually improve, ensuring that they meet and exceed expectations.
“Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.”
– Amber Hurdle, Author, The Bombshell Business Woman: How to Become a Bold, Brave Female Entrepreneur
2. Leveraging Technology for Growth
Technology empowers women-owned businesses to compete in today’s fast-paced market. From AI-powered scheduling tools to virtual assistants, embracing digital solutions helps streamline operations and free up valuable time.
For instance, a 24/7 answering service ensures that entrepreneurs in industries from real estate to home services never miss an opportunity, whether they’re on a job site or spending time with family.
“Technology is simply a tool supporting human brilliance.”
– Gail S. Ayers, CEO, Commercial Real Estate Women Network
3. Building a Support Network
Community plays a crucial role in small business success. Organizations like SCORE provide mentorship and resources tailored to women entrepreneurs. Networking with other business owners helps build confidence, gain insights, and access funding opportunities.
“The more women help one another, the more we help ourselves. Acting like a coalition truly does produce results.”
– Sheryl Sandberg, former COO, Facebook/Meta
4. Embracing Work-Life Balance
Many women entrepreneurs are redefining success by prioritizing work-life balance while growing their businesses. By implementing effective time management strategies and outsourcing tasks like call answering, they ensure their businesses run smoothly while still having time for family and personal pursuits.
“I don’t think a lot of founders really want to hear this, but you set the tone from day one, so who you are is going to be reflected in the culture of the early team. So for us, that was a culture of being scrappy, but honest. Working hard, but also having that sense of balance and sort of respecting one’s life outside the office. Making it happen no matter what.”
– Julia Hartz, Co-Founder and CEO, Eventbrite
5. Breaking Barriers in Male-Dominated Industries
Women are making remarkable strides in traditionally male-dominated fields such as construction, HVAC, plumbing, and roofing. By leveraging strategic partnerships, mentorship programs, innovative technology, and creative marketing, they are successfully challenging industry norms and achieving new levels of success.
“Stay true to yourself and your vision. Don’t let any one person’s opinion move you; listen but be confidnet.”
– Amanda Kahlow, CEO & Founder, 6Sense
Women-Owned Businesses in a Variety of Industries
Women entrepreneurs are thriving across multiple industries, bringing fresh perspectives, innovation, and leadership. Here’s a closer look at how women are making an impact in key industries that we serve:
- Bankruptcy Law Firms: Women lawyers are providing compassionate legal guidance to individuals and businesses navigating financial difficulties, helping reshape bankruptcy law with client-focused strategies.
- Contractors & Trades: Female contractors, electricians, plumbers, and roofing professionals are reshaping the trades, offering leadership, mentorship, and innovation in industries historically dominated by men.
- HVAC: Women in HVAC are introducing customer-first business models, sustainable solutions, and diversity-focused hiring practices.
- Legal Services: Female-owned law firms are leading in fields such as family law, corporate law, and criminal defense, offering top-tier advocacy and expertise.
- Non-Profits: Women-founded non-profits are driving social change, advocating for communities, and leading impactful initiatives in education, healthcare, and human rights.
- Property Management & Real Estate: Women-led businesses in these fields are reshaping the market with innovative strategies and customer-focused services.
- Retail & E-Commerce: Women entrepreneurs are creating unique brands and thriving in both online and brick-and-mortar retail.
- Small Businesses: Women-led small businesses are key drivers of economic growth, job creation, and innovation.
PATLive: Supporting Women Entrepreneurs Year-Round
As we celebrate Women’s History Month, it’s essential to continue supporting and uplifting women entrepreneurs. Whether through mentorship, technology, or services that save time and improve customer satisfaction, every effort makes a difference.
If you’re a woman-owned business in any industry, PATLive is here to help. Many women leverage services like PATLive to handle incoming inquiries, allowing them to focus on networking and strategic growth. Women running businesses in demanding fields such as bankruptcy law, legal services, and non-profits particularly benefit from PATLive’s 24/7 call-handling solutions, ensuring they can focus on legal cases and organizational missions without worrying about missed calls no matter the time of day.
Get started with PATLive today to experience the freedom that comes from having reliable, around-the-clock support, so you can focus on what truly matters—growing your business.