Reliable Small Business Answering Services
24/7 Support to Boost Your Business Productivity
Enhance your productivity and grow your small business with PATLive’s 24/7 live answering service. Our professional receptionists ensure every caller receives friendly, helpful service, making your business more efficient.
Expert US-Based Virtual Receptionists
Our team of 100% US-based virtual receptionists are real people expertly trained to support your small business. Each receptionist undergoes over 80 hours of initial training and continuous education to deliver a great first impression and exceptional service every time they answer on your behalf. Our receptionists can handle call answering, web chats, voicemail, and custom call scripting, ensuring every interaction reflects your business’s professionalism.
Flexible Call Scripting and 24/7 Live Answering
Customize how we answer calls to meet your business needs. Our virtual receptionists work just like in-house staff, handling screening, call transfers, message taking, lead capture, sales calls, scheduling appointments, and event registrations. Available full-time, after-hours, or during business hours, our services are scalable to match your call volume.
Seamless Integration with Your Business Tools
With PATLive, you not only get top-notch receptionists but also access to great apps that keep you connected with your calls from anywhere. Receive messages by email or push notifications, update your call handling status instantly, and leverage call reports to identify trends. Our service integrates seamlessly with your CRM and web-based software, streamlining your business communications.
Cost-Effective Solutions for Small Business Owners
Save money with our cost-effective telephone answering service. Forget about hefty setup fees and ongoing costs of an in-house receptionist. Our pricing plans are designed to fit the needs of startups, healthcare providers, real estate agents, and other small business owners, ensuring you only pay for what you need.
Bilingual Services
Our bilingual answering services provide customer support in both English and Spanish, catering to a diverse customer base.
Highly Rated by Small Businesses
We take pride in the quality of service we provide, as reflected in our TrustPilot reviews. With an overall rating of 4.8 stars, 8 out of 10 customers rate our small business answering service as “great” or better, earning us TrustPilot’s highest designation as an “excellent” service provider.
Experience PATLive’s Small Business Answering Service Today!
Join the many small businesses that trust PATLive to handle their phone calls. Start your free trial today and see how our professional, friendly, and reliable support can enhance your business operations and customer satisfaction.
FAQs
Try any of our plans completely free for 14 days
Not sure which plan is right for you? Call (800) 775-7790 to speak with sales.
- Includes 75 minutes
- $2.25/add’l minute
- 1 phone number
- Includes 200 minutes
- $2.10/add’l minute
- 3 phone numbers
- Includes 350 minutes
- $1.90/add’l minute
- 3 phone numbers
- Includes 600 minutes
- $1.85/add’l minute
- 5 phone numbers
- Includes 10 chats
- $10/add’l chat
- Includes 30 chats
- $9/add’l chat
- Includes 50 chats
- $8/add’l chat
- Includes 100 chats
- $7/add’l chat
✔️ Only pay for live talk time.
✔️ Top-rated virtual receptionists.
✔️ No contracts or commitments.
Explore all the ways our answering services can help your small business
Our 24/7 call answering services go way beyond just answering the call to save you time, delight your callers, and book more business.
Book an appointment with our sales team
Select a date and time that works for your schedule, a member of our sales team would love to speak with you!
Request more info
Not quite ready to start a free trial? Request a call with sales to learn more.